OT
Product
Otrs
144
CVEs
0
On KEV
9.8
Max CVSS
0
New 30D
Severity mix
Critical 4High 24Medium 69Low 2
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Add Otrs to your stack to get only the CVEs that touch what you run.
| CVE | CVSS | Published | Summary · affected versions |
|---|---|---|---|
| CVE-2026-48189 | 5.7 | Jun 1 | Bypass DedicatedAgentToCustomerGroups Setting Affected: 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1 |
| CVE-2026-48210 | 5.7 | May 31 | Possible information disclosure via External Interface Affected: 2026.3.1 |
| CVE-2023-5421 | 5.5 | Oct 16 | Possible XSS execution in customer information Affected: 6.0.0 through 6.0.34; 7.0.0 before 7.0.47; 8.0.0 before 8.0.37 |
| CVE-2022-0475 | 5.4 | Mar 21 | Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed) Affected: 7.0.0 through 7.0.32; 8.0.0 through 8.0.19 |
| CVE-2021-36094 | 5.4 | Sep 6 | It's possible to craft a request for appointment edit screen, which could lead to the XSS attack Affected: 6.0.1 and later; 7.0.0 before 7.0.29 |
| CVE-2013-4718 | 5.4 | Aug 9 | Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated… Affected: 3.0.0 through 3.0.21; 3.1.0 through 3.1.17; 3.2.0 through 3.2.8 |
| CVE-2020-1771 | 5.4 | Mar 27 | Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript) Affected: 5.0.0 through 5.0.41; 6.0.0 through 6.0.26; 7.0.0 through 7.0.15 |
| CVE-2019-16375 | 5.4 | Mar 19 | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22 Affected: 5.0.0 through 5.0.37; 6.0.0 through 6.0.22; 7.0.0 through 7.0.11 |
| CVE-2020-1768 | 5.4 | Feb 7 | The external frontend system uses numerous background calls to the backend Affected: 7.0.0 through 7.0.14 |
| CVE-2019-10067 | 5.4 | May 22 | An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17 Affected: 5.0.0 through 5.0.35; 6.0.0 through 6.0.17; 7.0.0 through 7.0.6 |
| CVE-2019-10066 | 5.4 | May 22 | An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12 Affected: 5.0.0 through 5.0.12; 6.0.0 through 6.0.17; 7.0.0 through 7.0.6 |
| CVE-2019-9752 | 5.4 | Mar 13 | An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4 Affected: 5.0.0 before 5.0.34; 6.0.0 before 6.0.16; 7.0.0 before 7.0.4 |
| CVE-2024-6540 | 5.3 | Jul 15 | Information exlosure in external interface Affected: 8.0.0 before 2024.5.2 |
| CVE-2023-38059 | 5.3 | Oct 16 | External pictures can be loaded even if not allowed by configuration Affected: 6.0.0 through 6.0.34; 7.0.0 before 7.0.47; 8.0.0 before 8.0.37 |
| CVE-2022-32741 | 5.3 | Jun 13 | Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time Affected: 7.0.0 before 7.0.35; 8.0.0 before 8.0.23 |
| CVE-2022-32740 | 5.3 | Jun 13 | A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances Affected: 7.0.0 before 7.0.35; 8.0.0 before 8.0.23 |
| CVE-2022-32739 | 5.3 | Jun 13 | When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number Affected: 7.0.0 before 7.0.35; 8.0.0 before 8.0.23 |
| CVE-2021-36095 | 5.3 | Sep 6 | Malicious attacker is able to find out valid user logins by using the "lost password" feature Affected: 6.0.1 and later; 7.0.0 before 7.0.29 |
| CVE-2021-36093 | 5.3 | Sep 6 | It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS Affected: 6.0.1 and later; 7.0.0 before 7.0.29; 8.0.0 before 8.0.16 |
| CVE-2020-1777 | 5.3 | Oct 15 | Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is… Affected: 7.0.0 through 7.0.21; 8.0.0 through 8.0.6 |
| CVE-2020-1765 | 5.3 | Jan 10 | An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and… Affected: 5.0.0 through 5.0.39; 6.0.0 through 6.0.24; 7.0.0 through 7.0.13 |
| CVE-2019-12497 | 5.3 | Jun 17 | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36 Affected: 5.0.0 through 5.0.36; 6.0.0 through 6.0.19; 7.0.0 through 7.0.8 |
| CVE-2021-36096 | 4.9 | Sep 6 | Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden Affected: 6.0.1 and later; 7.0.0 before 7.0.29; 8.0.0 before 8.0.16 |
| CVE-2020-1774 | 4.9 | Apr 28 | When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys Affected: 5.0.0 through 5.0.42; 6.0.0 through 6.0.27; 7.0.0 through 7.0.16 |
| CVE-2022-39050 | 4.8 | Sep 5 | Possible XSS stored in customer information Affected: 6.0.0 through 6.0.32; 7.0.0 before 7.0.37; 8.0.0 before 8.0.25 |
| CVE-2022-39049 | 4.8 | Sep 5 | Possible XSS in Admin Interface Affected: 6.0.0 through 6.0.32; 7.0.0 before 7.0.37; 8.0.0 before 8.0.25 |
| CVE-2022-0473 | 4.8 | Feb 7 | OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check Affected: 7.0.0 before 7.0.32 |
| CVE-2019-9751 | 4.8 | Mar 13 | An issue was discovered in Open Ticket Request System (OTRS) 6.x before 6.0.17 and 7.x before 7.0.5 Affected: 6.0.0 before 6.0.17; 7.0.0 before 7.0.5 |
| CVE-2018-11563 | 4.6 | Jul 8 | An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7 Affected: 6.0.0 through 6.0.7 |
| CVE-2023-38058 | 4.3 | Jul 24 | Tickets can be moved without permissions Affected: 8.0.0 before 8.0.35 |
| CVE-2022-1004 | 4.3 | Mar 21 | Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled Affected: 7.0.0 before 7.0.33; 8.0.0 before 8.0.20 |
| CVE-2021-36097 | 4.3 | Oct 18 | Agents are able to lock the ticket without the "Owner" permission Affected: 8.0.0 through 8.0.16 |
| CVE-2021-36091 | 4.3 | Jul 26 | Agents are able to list appointments in the calendars without required permissions Affected: 6.0.0 before 6.0.32; 7.0.0 before 7.0.28 |
| CVE-2021-21443 | 4.3 | Jul 26 | Agents are able to list customer user emails without required permissions in the bulk action screen Affected: 6.0.0 through 6.0.32; 7.0.0 through 7.0.27 |
| CVE-2021-21438 | 4.3 | Mar 22 | Agents are able to see linked FAQ articles without permissions (defined in FAQ Category) Affected: 7.0.0 before 7.0.24 |
| CVE-2020-1778 | 4.3 | Nov 23 | When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid Affected: through 8.0.9 |
| CVE-2020-1776 | 4.3 | Jul 20 | When an agent user is renamed or set to invalid the session belonging to the user is keept active Affected: before 6.0.29; 7.0.0 before 7.0.19; 8.0.1 before 8.0.5 |
| CVE-2020-1775 | 4.3 | Jun 8 | BCC recipients in mails sent from OTRS are visible in article detail on external interface Affected: 7.0.0 before 7.0.18; 8.0.0 before 8.0.3 |
| CVE-2020-1770 | 4.3 | Mar 27 | Support bundle generated files could contain sensitive information that might be unwanted to be disclosed Affected: 5.0.0 through 5.0.41; 6.0.0 through 6.0.26; 7.0.0 through 7.0.15 |
| CVE-2020-1769 | 4.3 | Mar 27 | In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue Affected: 5.0.0 through 5.0.41; 6.0.0 through 6.0.26; 7.0.0 through 7.0.15 |
| CVE-2019-13457 | 4.3 | Mar 10 | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8 Affected: 7.0.0 through 7.0.8 |
| CVE-2019-10065 | 4.3 | Mar 10 | An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6 Affected: 7.0.0 through 7.0.6 |
| CVE-2020-1767 | 4.3 | Jan 10 | Agent A is able to save a draft (i.e Affected: 6.0.0 through 6.0.24; 7.0.0 through 7.0.13 |
| CVE-2019-18179 | 4.3 | Jan 6 | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23 Affected: 5.0.0 through 5.0.38; 6.0.0 through 6.0.23; 7.0.0 through 7.0.12 |
| CVE-2019-12248 | 4.3 | Jun 17 | An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36 Affected: 5.0.0 through 5.0.36; 6.0.0 through 6.0.19; 7.0.0 through 7.0.7 |
| CVE-2019-9753 | 4.3 | Jun 3 | An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5 Affected: 7.0.0 before 7.0.5 |
| CVE-2018-10198 | 4.3 | Jun 6 | An issue was discovered in OTRS 6.0.x before 6.0.7 Affected: 6.0.0 before 6.0.7 |
| CVE-2026-48190 | 3.5 | Jun 1 | Incorrect handling of permissions in External Interface Config Item List module Affected: 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1 |
| CVE-2026-48191 | 3.5 | Jun 1 | Wrong Permission Handling in Document Search Article Meta Filters Affected: 7.0.0 through 8.0.37; 2023.0.0 before 2026.4.1 |
| CVE-2014-2554 | – | Apr 23 | OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element Affected: 3.1.0; 3.1.1; 3.1.2; 3.1.3; 3.1.4; 3.1.5; +34 more |