Medium severity · published Mar 27, 2020
CVE-2020-1771
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript)
5.4
CVSS
1%
EPSS
No
On KEV
Description
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Confidentiality
Low
Integrity
Low
Availability
None
Scope
Changed
Exploitation
Is it being used?
Exploit prediction (EPSS)1.0% · higher than 64% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
5.0.0 through 5.0.41; 6.0.0 through 6.0.26; 7.0.0 through 7.0.15 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2020-1771
CVE.org
https://www.cve.org/CVERecord?id=CVE-2020-1771
Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
Broken Link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
lists.debian.org
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2020-08/
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