Medium severity · published Mar 10, 2020
CVE-2019-10065
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6
4.3
CVSS
0.8%
EPSS
No
On KEV
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.8% · higher than 56% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OT
Otrs · Otrs
7.0.0 through 7.0.6 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2019-10065
CVE.org
https://www.cve.org/CVERecord?id=CVE-2019-10065
Release Notes
https://community.otrs.com/category/release-and-security-notes-en/
Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2019-07/
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