Medium severity · published Nov 5, 2025
CVE-2025-20374
Cisco Unified Contact Center Express Arbitrary File Download Vulnerability
4.9
CVSS
1.1%
EPSS
No
On KEV
Description
A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources.
This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Confidentiality
High
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)1.1% · higher than 66% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
CU
Cisco Unified Contact Center Express · Cisco
10.5(1)SU1; 10.6(1); 11.6(1); 10.6(1)SU1; 10.6(1)SU3; 11.6(2); +34 more · source: vendor
UC
Unified Contact Center Express · Cisco
before 12.5\(1\)_su03_es07; 15.0 · source: NVD
Affected product
CU
Cisco Unified Contact Center Express
Cisco
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-20374
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-20374
Vendor Advisory
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-mult-vuln-gK4TFXSn
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