Critical severity · published Nov 5, 2025
CVE-2025-20358
Cisco Unified Contact Center Express Editor Authentication Bypass Vulnerability
9.8
CVSS
0.9%
EPSS
No
On KEV
Description
A vulnerability in the Contact Center Express (CCX) Editor application of Cisco Unified CCX could allow an unauthenticated, remote attacker to bypass authentication and obtain administrative permissions pertaining to script creation and execution.
This vulnerability is due to improper authentication mechanisms in the communication between the CCX Editor and an affected Unified CCX server. An attacker could exploit this vulnerability by redirecting the authentication flow to a malicious server and tricking the CCX Editor into believing the authentication was successful. A successful exploit could allow the attacker to create and execute arbitrary scripts on the underlying operating system of an affected Unified CCX server, as an internal non-root user account.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Confidentiality
High
Integrity
High
Availability
High
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.9% · higher than 60% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
CU
Cisco Unified Contact Center Express · Cisco
10.5(1)SU1; 10.6(1); 11.6(1); 10.6(1)SU1; 10.6(1)SU3; 11.6(2); +34 more · source: vendor
UC
Unified Contact Center Express · Cisco
before 12.5\(1\)_su03_es07; 15.0 · source: NVD
Affected product
CU
Cisco Unified Contact Center Express
Cisco
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-20358
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-20358
Vendor Advisory
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cc-unauth-rce-QeN8h7mQ
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