Medium severity · published Oct 16, 2026
CVE-2026-111676
Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
4.3
CVSS
0.3%
EPSS
No
On KEV
Description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
Low
Integrity
None
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.3% · higher than 16% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
FA
faveo-helpdesk · faveosuite
through 2.0.3 · source: vendor
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2026-111676
CVE.org
https://www.cve.org/CVERecord?id=CVE-2026-111676
github.com
https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374
github.com
https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350
hackmd.io
https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor
www.vulncheck.com
https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint
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