Low severity · published Jun 16, 2025
CVE-2025-24388
Unsafe handling of AJAX calls
3.8
CVSS
0.3%
EPSS
No
On KEV
Description
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Confidentiality
None
Integrity
Low
Availability
Low
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.3% · higher than 20% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OC
((OTRS)) Community Edition · OTRS AG
6.0.x · source: vendor
OT
OTRS · OTRS AG
7.0.x; 8.0.x; 2023.x; 2024.x; 2025.x through 2025.5.1 · source: vendor
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-24388
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-24388
otrs.com
https://otrs.com/release-notes/otrs-security-advisory-2025-06/
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