High severity · published Jan 21, 2025
CVE-2025-21516
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests)
8.1
CVSS
0.6%
EPSS
No
On KEV
Description
Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
High
Integrity
High
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.6% · higher than 47% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OC
Oracle Customer Care · Oracle Corporation
12.2.5 through 12.2.13 · source: vendor
ES
E-business Suite · Oracle
12.2.3 through 12.2.13 · source: NVD
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-21516
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-21516
Vendor Advisory
https://www.oracle.com/security-alerts/cpujan2025.html
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