Medium severity · published Dec 13, 2025
CVE-2025-14581
HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply
4.3
CVSS
0.3%
EPSS
No
On KEV
Description
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Confidentiality
None
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.3% · higher than 17% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
HH
HAPPY – Helpdesk Support Ticket System · villatheme
through 1.0.9 · source: vendor
Affected product
HH
HAPPY – Helpdesk Support Ticket System
villatheme
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2025-14581
CVE.org
https://www.cve.org/CVERecord?id=CVE-2025-14581
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585
plugins.trac.wordpress.org
https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40happy-helpdesk-support-ticket-system&sfp_email=&sfph_mail=
www.wordfence.com
https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve