Low severity · published Jan 27, 2025
CVE-2024-43446
Improper check of permissions in Generic Interface
3.5
CVSS
0.2%
EPSS
No
On KEV
Description
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Confidentiality
None
Integrity
Low
Availability
None
Scope
Unchanged
Exploitation
Is it being used?
Exploit prediction (EPSS)0.2% · higher than 12% of CVEs
Exploited in the wildNo evidence yet
CISA KEVNot listed
Ransomware campaign useNot known
Affected products
Which versions
OC
((OTRS)) Community Edition · OTRS AG
6.0.x through 6.0.34 · source: vendor
OT
OTRS · OTRS AG
7.0.x; 8.0.x; 2023.x; 2024.x; 2025.x before 2025.1.x · source: vendor
References
NVD
https://nvd.nist.gov/vuln/detail/CVE-2024-43446
CVE.org
https://www.cve.org/CVERecord?id=CVE-2024-43446
otrs.com
https://otrs.com/release-notes/otrs-security-advisory-2025-02/
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